Return items must be sent back to Femmagic Boutique within 10 days of the customer having received the package. Due to the delicate nature of some ou Femmagic Boutique pieces (Crystal studded, sheer spandex) eligible items returned in the same new condition as received by customer will be accepted for store credit only Absolutely no refunds will given.
Returned items must be unworn and unwashed (free of any blemishes, stains, tears, stretch ,makeup, deodorant, or wear). All Femmagic Boutique product tags must be attached. Please fill out our exchange form, which is included in your package. If your package did not include a return form simply include your name, email, phone number, order number and address inside the package. Defective items must be reported within 24 hours of package arrival, if not reported within that time frame, we will not issue credit. If you have received an incorrect item, please contact us within 24 hours of receiving your package. Merchandise purchased online can be returned to our store location in person or mailed back to the same location at:
At Femmagic Boutique, we’re constantly bringing in new merchandise, but in limited quantities. We do not perform exchanges on any merchandise. In addition, we cannot put any merchandise on hold. If you would like to return an item, please follow normal return procedures to send the merchandise back to our facilities. We will issue you a store credit once we’ve received your return in the above new condition. That way, you may use the credit towards the correct item/size or for another item. Store credits do not expire.
Once an order has been placed it cannot be cancelled. When returned packages arrive at our facilities, it usually takes us anywhere from 5-8 business days to process your store credit. We understand it’s very important for our customers to get their returns processed as soon as possible. Once your return has been processed, you’ll be issued a store credit in the form of an Gift Card via email. Store credit covers original purchasing price and tax fees.
**Please Note: All original shipping fees are non-refundable. Return shipping costs are the customer’s responsibility. A restocking fee will be applied on orders that are refused by the customer at the time of delivery or returned due to an “un-deliverable” address. The customer will also cover any redelivery costs.
• Final Sale Items
Non Returnable, No Exceptions
All items found in the Sale category, accessories, bags, clutches, swimwear, or bodysuits are non-returnable.